Terms & Conditions

Turnaround times;

Please note turnaround times are estimated and may be longer during busy periods (September to December being our busiest by far); we will endeavour to agree a deadline with you at or just prior to your ordering. Please message if an item is required by a certain date and we will let you know if this is achievable. Please leave a note at checkout with the date the item is required by. All personalised items are made to order.

Dispatch times (please message if needed sooner, and/or leave a note in checkout):-

Wooden Top Chests 4-6 weeks 

Cushion Top Chests 6-8 weeks 

Rocking Chairs 4-6 weeks

Table and Chair Sets 4-6 weeks

Squishy Chairs 8-10 weeks 

Dress Stations 8-10 weeks 

Book Slings 4-6 weeks

Please note, we do not hold stock of our non-personalised items (Kitchens, Toddler Beds and Wall Stickers etc). Items are purchased direct from our suppliers. Please message if the item is needed for a special occasion or certain date and we will do our best to accommodate.

Your usual rights to cancel under the Consumer Rights Act are unaffected. 

Care should be taken when ordering to ensure you have correctly input the details required, including choice of fabric, child's name and design.  If an error is made please us know as soon as possible after ordering.

Returns - only damaged or faulty personalised items can be returned, notification should be made to us within 14 days of receipt of goods.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, images and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

***Christmas 2019***

All items purchased before Christmas cut off dates (which can be found on our social media pages) will be completed in time for Xmas. Please note, turnaround times may exceed the above during this busy period.