(ESTIMATED) Dispatch times:
Wooden Top Chests 4 - 6 weeks
Cushion Top Chests 6 - 8 weeks
Rocking Chairs 3 - 4 weeks
Table and Chair Sets 4 - 6 weeks
Squishy Chairs 6 - 8 weeks
Dress Stations - can take up to 10wks
Book Slings 4-6 weeks
Personalised Dolls (please note, the Dolls are not made in-house). These items are drop shipped directly from our supplier and can take 3-4 weeks
Please note, we do not hold stock of our non-personalised items:
*Carts & Markets
*Wooden Toy sets
*Dolls & Teddy’s
These items are purchased direct from suppliers in Germany, Netherlands and U.K. Turnaround is approx 7 - 10 days but can take longer during our busy period leading up to Xmas. Please note, these items are subject to stock availability - customers will be notified of any delays (especially during our busy Christmas periods). Please do message if the item is needed for a special occasion or certain date and we will do our best to accommodate.
Cancellations & Refunds;
Your usual rights to cancel under the Consumer Rights Act are unaffected.
Care should be taken when ordering to ensure you have correctly input the details required, including choice of fabric, child's name and design. If an error is made please us know as soon as possible after ordering.
Returns -Cancellations are not accepted after 7 days. Only damaged or faulty items can be returned. Personalised items cannot be returned unless they are damaged or faulty. Notification should be made to us within 14 days of receipt of goods. Please email Sales@rosiesworld.co.uk