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Terms & Conditions

Turnaround times;

***Please note turnaround times may be longer during the Christmas period Nov-Dec*** 

All personalised items are made to order.

(ESTIMATED) Dispatch times:

Wooden Top Chests 4 - 6 weeks 

Cushion Top Chests 6 - 8 weeks 

Rocking Chairs 3 - 4 weeks

Table and Chair Sets 4 - 6 weeks

Squishy Chairs 6 - 8 weeks 

Dress Stations - can take up to 10wks

Book Slings 4-6 weeks

Vanity Mirrors with Personalised Storage box 4-6 weeks

Personalised Dolls (please note, the Dolls are not made in-house). These items are drop shipped directly from our supplier and can take 3-4 weeks

Proud stockists of Kidkraft, Le toy van, Legler and Liberty House Toys. Please note, we do not hold stock of our non-personalised items:



*Doll Houses

*Playhouses & Outdoor products

*Doll sets

*Carts & Markets

*Wooden Toy sets

*Clothing items

*Dolls & Teddy’s 

*Non personalised Dress Stations

These items are purchased direct from suppliers in Germany, Netherlands and U.K. Turnaround is approx 7 - 10 business days but can take longer during our busy periods. 

The above items are subject to stock availability - customers will be notified of any delays (especially during our busy Christmas periods). Please do message if the item is needed for a special occasion or certain date and we will do our best to accommodate.

Cancellations & Refunds;

Your usual rights to cancel under the Consumer Rights Act are unaffected. 

Care should be taken when ordering to ensure you have correctly input the details required, including choice of fabric, child's name and design.  If an error is made please us know as soon as possible after ordering.

Returns -Cancellations are not accepted after 7 days. Only damaged or faulty items can be returned. Personalised items cannot be returned unless they are damaged or faulty. Notification should be made to us within 14 days of receipt of goods. Please email


All items purchased before Christmas cut off dates will be completed in time for Xmas. Please note, turnaround times may exceed the above during this busy period. 

Please make sure all CHRISTMAS Payment Plans are paid in full by 1st November 2021. All wooden toys, Prams and non-personalised items are subject to stock availability. Should an item become unavailable you will be refunded in FULL.