Terms & Conditions

Turnaround times;

***Please note turnaround times may be longer during the Christmas period Nov-Dec*** 


All personalised items are made to order.

(ESTIMATED) Dispatch times:

Wooden Top Chests 4 - 6 weeks 

Cushion Top Chests 6 - 8 weeks 

Rocking Chairs 3 - 4 weeks

Table and Chair Sets 4 - 6 weeks

Squishy Chairs 6 - 8 weeks 

Dress Stations - Delivery after 1st November

Book Slings 4-6 weeks


Please note, we do not hold stock of our non-personalised items:

*Prams

*Kitchens

*Doll Houses

*Playhouses

*Doll sets

*Carts & Markets

*Wooden Toy sets

These items are purchased direct from suppliers in Germany, Netherlands and U.K. Turnaround is approx 7 - 10 days but can take longer during our busy period leading up to Xmas. Please note, these items are subject to stock availability - customers will be notified of any delays (especially during our busy Christmas periods). Please do message if the item is needed for a special occasion or certain date and we will do our best to accommodate.


Cancellations & Refunds;

Your usual rights to cancel under the Consumer Rights Act are unaffected. 

Care should be taken when ordering to ensure you have correctly input the details required, including choice of fabric, child's name and design.  If an error is made please us know as soon as possible after ordering.

Returns -Cancellations are not accepted after 7 days. Only damaged or faulty items can be returned. Personalised items cannot be returned unless they are damaged or faulty. Notification should be made to us within 14 days of receipt of goods. Please email Sales@rosiesworld.co.uk


***CHRISTMAS 2020 DELIVERY***

All items purchased before Christmas cut off dates will be completed in time for Xmas. Please note, turnaround times may exceed the above during this busy period. 

Please make sure all CHRISTMAS Payment Plans are paid in full by 1st November 2020. All wooden toys, Prams and non-personalised items are subject to stock availability. Should an item become unavailable you will be refunded in FULL.