***COVID19 - Due to these exceptional circumstances we are experiencing delays from our suppliers and delivery partners. Please message if you require an update on existing orders. Please note turnaround times are estimated and may be longer during this time. We can no longer guarantee delivery by specific dates for Birthdays***
Please message if an item is required by a certain date and we will let you know if this is achievable.
IMPORTANT - If the item is required for a Birthday please leave a note at checkout with the date the item is required by. All personalised items are made to order.
Wooden Top Chests 8-10 weeks
Cushion Top Chests 10-12 weeks
Rocking Chairs 8-10 weeks
Table and Chair Sets 10-12 weeks
Squishy Chairs 12-14 weeks
Dress Stations 12-14 weeks
Book Slings 6-8 weeks
Please note, we do not hold stock of our non-personalised items:
These items are purchased direct from our suppliers in Germany and the Netherlands. Please message if the item is needed for a special occasion or certain date and we will do our best to accommodate.
Your usual rights to cancel under the Consumer Rights Act are unaffected.
Care should be taken when ordering to ensure you have correctly input the details required, including choice of fabric, child's name and design. If an error is made please us know as soon as possible after ordering.
Returns -Cancellations are not accepted after 7 days. Only damaged or faulty items can be returned. Personalised items cannot be returned unless they are damaged or faulty. Notification should be made to us within 14 days of receipt of goods. Please email Sales@rosiesworld.co.uk
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***BLACK FRIDAY 2019***
All items purchased on Black Friday with our BLACK FRIDAY discount will not be processed until Jan 6th 2020. Usual turnaround times above apply. Please add a note at checkout if the item is needed for a Birthday to avoid any disappointment.
***CHRISTMAS 2019 DELIVERY***
All items purchased before Christmas cut off dates (which can be found on our social media pages) will be completed in time for Xmas. Please note, turnaround times may exceed the above during this busy period. ALL items purchased after the Christmas cut off date will not be processed until Jan 6th 2020 - usual turnaround times apply unless date agreed before purchase.