Personalised Items - Terms & Conditions....
Turnaround time. Please note turnaround times may differ during busy periods; we will endeavour to agree a deadline with you at or just prior to your ordering. Please message if an item is required by a certain date and we will let you know if this is achievable.
Current Dispatch times (please message if needed sooner, and/or leave a note in checkout):-
Wooden Top Toy Chests 2-4 weeks
Cushion Top Toy Chests 4-6 weeks
Rocking Chairs 2-4 weeks
Table and Chair Sets 4-6 weeks
Squishy Chairs 4-6 weeks (whilst not personalised these are bespoke and handmade items)
Dress Stations - 4-6 weeks
Your usual rights to cancel under the Consumer Rights Act are unaffected.
Care should be taken when ordering to ensure you have correctly input the details required, including choice of fabric, child's name and design. If an error is made please us know as soon as possible after ordering.
Returns - only damaged or faulty personalised items can be returned, notification should be made to us within 14 days of receipt of goods.